Please be sure to read the following information when making a reservation.
For the time being, certain conditions will apply, so we will respond as follows.
The contents are subject to change without notice, so please check the latest immigration information before departure.

⚠Boarding after May 11, 2023 has been changed as follows.⚠

≫ Common to Japan and South Korea

As our company's response, we have taken the following measures, but we will abolish the following from embarkation after May 11, 2023.
However, temperature measurement at check-in will continue.
Please note that we may refuse boarding if you are not feeling well, such as with a fever, cough, or fatigue.

Please note that you will not be allowed to board the ship if any of the following apply to you on the day of boarding, based on our terms of carriage and the border measures(quarantine measures) of each country.


①Those who are not feeling well, such as fever (37.5 degrees or higher), cough, or fatigue

②Those who are in quarantine due to corona infection or who are in close contact.
③Those who are taking antipyretics, cold medicine, pain relievers, etc.
④ Those who have not applied for K-ETA (Nationality eligible for visa exemption including Japan)
⑤ Those who have not applied for Fast Track via Visit Japan Web

※If the person who corresponds to the above is on board, prolonged entry procedures may occur, resulting in cancellation of the next vessel. We ask for your understanding and cooperation

≫ When entering Korea

During the following period, eligible nationals entering South Korea are temporarily exempted from applying for Electronic Travel Authorization (K-ETA).
However, this is limited to those entering South Korea for a short-term stay of 90 days or less, such as for sightseeing, visiting acquaintances, business, etc. A visa is required for study abroad, working holiday, etc.

<Period>
Saturday, 1 April 2023 – Tuesday, 31 December 2024

<List of 27 countries/regions eligible for temporary exemption of K-ETA>
Australia, Austria, Belgium, Canada, Denmark, Finland, France, Germany, Hong Kong, Italy, Japan, Macau, Netherlands, New Zealand, Norway, Poland, Singapore, Spain, Sweden, Taiwan, UK, USA (including Guam), UAE, Qatar, Saudi Arabia, Czech Republic, Romania

<Others>
※K-ETA already issued can be used until its expiration date.
※If you wish to enter Japan under a temporary exemption without applying for a K-ETA, or if you wish to enter Japan with a valid visa, you must submit an Entry Declaration Form. The declaration form will be distributed at the Port of Hakata and onboard the ship.
※New K-ETA application is possible even during the exemption period.(Application fee is required)

Nationals requiring an Electronic Travel Authorization (K-ETA) must apply at least 72 hours prior to departure.
Visa or K-ETA will be confirmed at check-in at Hakata Port.
In the case of K-ETA, please prepare the approval screen of the application result (a screen shot or a printout is fine, but the screen showing all passport information), and in the case of an electronic visa (a type that does not have a sticker attached to the passport), please prepare a printed “VISA GRANT NOTICE”.
※When you enter Korea, Busan Port does not support “Q-CODE”.

・You will be required to submit a “Health Questionnaire (Paper)” for quarantine at Busan Port. It will be distributed at the Hakata Port International Terminal, so please be sure to fill it out before check-in.

≫ When entering Japan

For passengers boarding after May 11, 2023,
You do not need to apply for Fast Track through [Visit Japan Web] below.
●「Visit Japan Web」It is necessary to apply for Fast Track using the “Visit Japan Web”, and only those who have been pre-screened (blue screen) can board. 

it is now possible to present a “blue screen” with a screenshot.
Check here for more information on how to screenshot.

※Since the screening process is expected to take some time, we recommend applying as soon as possible after making a reservation.
※If you do not have a smartphone, please prepare a printed screen of the pre-registration completion screen